SURGEON SPOTLIGHT
Improving outcomes, reducing risk & building reputation
SURGEON SPOTLIGHT
Improving outcomes, reducing risk & building reputation
SURGEON SPOTLIGHT
Improving outcomes, reducing risk & building reputation
Dr Rebecca Young
Speciality
Urogynaecologist
Location
Sydney, Aus
SurgicalPerformance gives me clarity on outcomes, confidence in patient follow-up and reassurance that I’m managing risk the right way.
Dr Rebecca Young
Speciality
Urogynaecologist
Location
Sydney, Aus
SurgicalPerformance gives me clarity on outcomes, confidence in patient follow-up and reassurance that I’m managing risk the right way.
Dr Rebecca Young
Speciality
Urogynaecologist
Location
Sydney, Aus
SurgicalPerformance gives me clarity on outcomes, confidence in patient follow-up and reassurance that I’m managing risk the right way.
CHALLENGE
Building a data-driven practice from day one
After completing her fellowship in urogynaecology, Dr. Rebecca Young was preparing to transition into private practice. With greater clinical independence, she faced the responsibility of not only delivering excellent care but also building a practice that could stand up to scrutiny, deliver consistent results and support long-term growth.
A key priority was finding a way to reliably track patient outcomes. In private practice, there is no built-in oversight. Without structured data, it can be difficult to assess performance accurately or recognise areas that need improvement. For Dr. Young, outcome tracking was about more than just numbers. It meant having clear visibility into her surgical results, understanding trends over time and building clinical confidence through objective feedback.
But while these requirements were essential, they came with a cost. Traditional systems for managing surgical records were often time-consuming, paper-based, or disconnected from day-to-day clinical workflows. For an experienced specialist juggling full surgical lists, teaching responsibilities, and ongoing patient care, the idea of adding more administrative tasks was simply unsustainable.
CHALLENGE
Building a data-driven practice from day one
After completing her fellowship in urogynaecology, Dr. Rebecca Young was preparing to transition into private practice. With greater clinical independence, she faced the responsibility of not only delivering excellent care but also building a practice that could stand up to scrutiny, deliver consistent results and support long-term growth.
A key priority was finding a way to reliably track patient outcomes. In private practice, there is no built-in oversight. Without structured data, it can be difficult to assess performance accurately or recognise areas that need improvement. For Dr. Young, outcome tracking was about more than just numbers. It meant having clear visibility into her surgical results, understanding trends over time and building clinical confidence through objective feedback.
But while these requirements were essential, they came with a cost. Traditional systems for managing surgical records were often time-consuming, paper-based, or disconnected from day-to-day clinical workflows. For an experienced specialist juggling full surgical lists, teaching responsibilities, and ongoing patient care, the idea of adding more administrative tasks was simply unsustainable.
CHALLENGE
Building a data-driven practice from day one
With more than two decades of surgical experience, Dr. Petra Ladwig understood the importance of maintaining accurate records and meeting professional obligations. Over the years, she had witnessed the growing expectations around audit compliance and CPD reporting and the increasing demand for surgeons to back their expertise with structured data.
But while these requirements were essential, they came with a cost. Traditional systems for managing surgical records were often time-consuming, paper-based, or disconnected from day-to-day clinical workflows. For an experienced specialist juggling full surgical lists, teaching responsibilities, and ongoing patient care, the idea of adding more administrative tasks was simply unsustainable.
I knew I wanted to use a surgical database from the start. It had to be efficient, well-designed, and flexible enough for prolapse and incontinence procedures.
Patient follow-up was another critical piece. Traditional systems often rely on manual calls or inconsistent processes, which can lead to missed feedback or delayed responses. Dr. Young wanted a reliable way to identify when patients were struggling postoperatively, so she could act quickly and prevent complications from escalating. Managing follow-up well also ensured that her patients felt supported, which directly influenced satisfaction and trust.
Reputation was the final and equally important consideration. As a new specialist entering private practice, referrals from GPs and satisfied patients were vital for growth. Dr. Young recognised that being able to demonstrate strong outcomes, proactive patient engagement. A commitment to best practice would help her earn trust and build credibility with both peers and patients.
In launching her practice, Dr. Young wasn’t just looking for a way to log cases. She needed a system that supported safe surgery, patient-centred care and professional growth from day one
I knew I wanted to use a surgical database from the start. It had to be efficient, well-designed, and flexible enough for prolapse and incontinence procedures.
Patient follow-up was another critical piece. Traditional systems often rely on manual calls or inconsistent processes, which can lead to missed feedback or delayed responses. Dr. Young wanted a reliable way to identify when patients were struggling postoperatively, so she could act quickly and prevent complications from escalating. Managing follow-up well also ensured that her patients felt supported, which directly influenced satisfaction and trust.
Reputation was the final and equally important consideration. As a new specialist entering private practice, referrals from GPs and satisfied patients were vital for growth. Dr. Young recognised that being able to demonstrate strong outcomes, proactive patient engagement. A commitment to best practice would help her earn trust and build credibility with both peers and patients.
In launching her practice, Dr. Young wasn’t just looking for a way to log cases. She needed a system that supported safe surgery, patient-centred care and professional growth from day one
I knew I wanted to use a surgical database from the start. It had to be efficient, well-designed, and flexible enough for prolapse and incontinence procedures.
Patient follow-up was another critical piece. Traditional systems often rely on manual calls or inconsistent processes, which can lead to missed feedback or delayed responses. Dr. Young wanted a reliable way to identify when patients were struggling postoperatively, so she could act quickly and prevent complications from escalating. Managing follow-up well also ensured that her patients felt supported, which directly influenced satisfaction and trust.
Reputation was the final and equally important consideration. As a new specialist entering private practice, referrals from GPs and satisfied patients were vital for growth. Dr. Young recognised that being able to demonstrate strong outcomes, proactive patient engagement. A commitment to best practice would help her earn trust and build credibility with both peers and patients.
In launching her practice, Dr. Young wasn’t just looking for a way to log cases. She needed a system that supported safe surgery, patient-centred care and professional growth from day one
SOLUTION
Using INSIGHTS + PROMS together
Dr. Young chose SurgicalPerformance for its clean design, ease of use and focus on clinically meaningful data.
With INSIGHTS, she monitors widely accepted clinical outcomes across key procedures, such as numbers of surgical procedures performed, patient demographics and comorbidities and - last but not least - complication rates.
With PROMS, her private patients receive additional automated follow-ups, allowing her to act quickly on recovery from surgery, such as unexpected pain, ability to mobilise, fatigue and patient (dis)satisfaction.
If a patient reports a high-severity result, it flags straight to my inbox. I can reach out, manage the issue early and support them before it escalates.
SOLUTION
Using INSIGHTS + PROMS together
Dr. Young chose SurgicalPerformance for its clean design, ease of use and focus on clinically meaningful data.
With INSIGHTS, she monitors widely accepted clinical outcomes across key procedures, such as numbers of surgical procedures performed, patient demographics and comorbidities and - last but not least - complication rates.
With PROMS, her private patients receive additional automated follow-ups, allowing her to act quickly on recovery from surgery, such as unexpected pain, ability to mobilise, fatigue and patient (dis)satisfaction.
If a patient reports a high-severity result, it flags straight to my inbox. I can reach out, manage the issue early and support them before it escalates.
SOLUTION
Using INSIGHTS + PROMS together
Dr. Young chose SurgicalPerformance for its clean design, ease of use and focus on clinically meaningful data.
With INSIGHTS, she monitors widely accepted clinical outcomes across key procedures, such as numbers of surgical procedures performed, patient demographics and comorbidities and - last but not least - complication rates.
With PROMS, her private patients receive additional automated follow-ups, allowing her to act quickly on recovery from surgery, such as unexpected pain, ability to mobilise, fatigue and patient (dis)satisfaction.
If a patient reports a high-severity result, it flags straight to my inbox. I can reach out, manage the issue early and support them before it escalates.
Results: Stronger relationships, lower stress, and greater visibility
Early risk detection: PROMS alerts to follow up with patients before problems become complaints.
Confident record-keeping: INSIGHTS gives her clean data, safely stored and always exportable.
Reputation building: Timely follow-up and outcome tracking reinforce trust with patients, GPs, and referrers.
Peace of mind: Provides documentation that supports her in the event of complaints or AHPRA review.
Complications are stressful. But having the data to reflect, improve and follow up — that helps me feel confident and protected.
Results: Stronger relationships, lower stress, and greater visibility
Early risk detection: PROMS alerts to follow up with patients before problems become complaints.
Confident record-keeping: INSIGHTS gives her clean data, safely stored and always exportable.
Reputation building: Timely follow-up and outcome tracking reinforce trust with patients, GPs, and referrers.
Peace of mind: Provides documentation that supports her in the event of complaints or AHPRA review.
Complications are stressful. But having the data to reflect, improve and follow up — that helps me feel confident and protected.
Results: Stronger relationships, lower stress, and greater visibility
Early risk detection: PROMS alerts to follow up with patients before problems become complaints.
Confident record-keeping: INSIGHTS gives her clean data, safely stored and always exportable.
Reputation building: Timely follow-up and outcome tracking reinforce trust with patients, GPs, and referrers.
Peace of mind: Provides documentation that supports her in the event of complaints or AHPRA review.
Complications are stressful. But having the data to reflect, improve and follow up — that helps me feel confident and protected.
THEY LOVE
Favourite features.
Automated PROMS delivery with email alerts
Cloud-based platform with easy data access
Procedure-specific outcome tracking
Safe, confidential storage of all surgical data
THEY LOVE
Favourite features.
Automated PROMS delivery with email alerts
Cloud-based platform with easy data access
Procedure-specific outcome tracking
Safe, confidential storage of all surgical data
THEY LOVE
Favourite features.
Automated PROMS delivery with email alerts
Cloud-based platform with easy data access
Procedure-specific outcome tracking
Safe, confidential storage of all surgical data
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Join the growing cohort of surgeons who now KnowBetter_
MONTHLY
SUBSCRIPTION
$
95
USD
YEARLY
SUBSCRIPTION
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SUBSCRIBE
TODAY
Join the growing cohort of surgeons who now KnowBetter_
MONTHLY
SUBSCRIPTION
$
95
USD
YEARLY
SUBSCRIPTION
Save 5% with an Annual Subscription
SUBSCRIBE
TODAY
Join the growing cohort of surgeons who now KnowBetter_
MONTHLY
SUBSCRIPTION
$
95
USD
YEARLY
SUBSCRIPTION
Save 5% with an Annual Subscription
SurgicalPerformance is a confidential online platform, built for surgeons by surgeons, to help you ‘know better’.
SurgicalPerformance is a confidential online platform, built for surgeons by surgeons, to help you ‘know better’.
SurgicalPerformance is a confidential online platform, built for surgeons by surgeons, to help you ‘know better’.