PROMS
Stay connected to your patients
beyond the operating room.
We’re doing it now_
SurgicalPerformance PROMS lets you understand how your patients are recovering after discharge — without unanswered phone calls or additional administrative burden. It’s an automated system for collecting meaningful patient-reported outcomes while you focus on your work.
SurgicalPerformance PROMS lets you understand how your patients are recovering after discharge — without unanswered phone calls or added follow-up burden. It’s an automated system for collecting meaningful patient-reported outcomes while you focus on your work.
PROMS isn’t about proving you’re doing a good job. It’s about being the first to know how your patients are really doing…without surprises.
PROMS isn’t about proving you’re doing a good job. It’s about being the first to know how your patients are really doing…without surprises.
PROMS isn’t about proving you’re doing a good job. It’s about being the first to know how your patients are really doing…without surprises.
What is PROMS?
Patient Reported Outcome Measures (PROMS) is a feature within SurgicalPerformance that sends secure, time-based surveys via SMS to your patients after surgery.
These short surveys capture …
their recovery post-surgery
their satisfaction with your care
how successful they feel their surgical procedure was
No additional logins.
No forms.
No interpretation.
Just insights.
You’ll receive this feedback in an easy-to-read dashboard, helping you understand how patients are doing after surgery, identify those who may need follow-up, and reflect on trends across procedures. PROMS is designed to support your clinical practice, not replace it.
The PROMS feature in SurgicalPerformance has been a game-changer for me. It gives me early visibility into how my patients are feeling after surgery — especially when they report discomfort or concerns. This helps me decide when to follow up, and it’s made my patient relationships even stronger.
Dr Rebecca Young
Urogynaecologist and Pelvic Reconstructive Surgeon
The automated PROMs system is genuinely exciting. It runs on a zero-touch setup—patients get follow-up texts at relevant intervals. It’s seamless, and patients love the extra layer of care.
Dr Tal Jacobson
Specialist Obstetrician and Gynaecologist
I include PROMS for all my elective surgical and obstetric patients. It gives me visibility into how they're feeling before I even see them again. When certain responses stand out, I know to dig deeper at their next appointment. It’s become a valuable part of how I prepare for follow-up care.
Dr Kate Gowling
Specialist Obstetrician and GynaecologistThe PROMS feature in SurgicalPerformance has been a game-changer for me. It gives me early visibility into how my patients are feeling after surgery — especially when they report discomfort or concerns. This helps me decide when to follow up, and it’s made my patient relationships even stronger.
Dr Rebecca Young
Urogynaecologist and Pelvic Reconstructive SurgeonThe automated PROMs system is genuinely exciting. It runs on a zero-touch setup—patients get follow-up texts at relevant intervals. It’s seamless, and patients love the extra layer of care.
Dr Tal Jacobson
Specialist Obstetrician and GynaecologistI include PROMS for all my elective surgical and obstetric patients. It gives me visibility into how they're feeling before I even see them again. When certain responses stand out, I know to dig deeper at their next appointment. It’s become a valuable part of how I prepare for follow-up care.
Dr Kate Gowling
Specialist Obstetrician and GynaecologistThe PROMS feature in SurgicalPerformance has been a game-changer for me. It gives me early visibility into how my patients are feeling after surgery — especially when they report discomfort or concerns. This helps me decide when to follow up, and it’s made my patient relationships even stronger.
Dr Rebecca Young
Urogynaecologist and Pelvic Reconstructive SurgeonThe automated PROMs system is genuinely exciting. It runs on a zero-touch setup—patients get follow-up texts at relevant intervals. It’s seamless, and patients love the extra layer of care.
Dr Tal Jacobson
Specialist Obstetrician and GynaecologistI include PROMS for all my elective surgical and obstetric patients. It gives me visibility into how they're feeling before I even see them again. When certain responses stand out, I know to dig deeper at their next appointment. It’s become a valuable part of how I prepare for follow-up care.
Dr Kate Gowling
Specialist Obstetrician and GynaecologistThe PROMS feature in SurgicalPerformance has been a game-changer for me. It gives me early visibility into how my patients are feeling after surgery — especially when they report discomfort or concerns. This helps me decide when to follow up, and it’s made my patient relationships even stronger.
Dr Rebecca Young
Urogynaecologist and Pelvic Reconstructive SurgeonThe automated PROMs system is genuinely exciting. It runs on a zero-touch setup—patients get follow-up texts at relevant intervals. It’s seamless, and patients love the extra layer of care.
Dr Tal Jacobson
Specialist Obstetrician and GynaecologistI include PROMS for all my elective surgical and obstetric patients. It gives me visibility into how they're feeling before I even see them again. When certain responses stand out, I know to dig deeper at their next appointment. It’s become a valuable part of how I prepare for follow-up care.
Dr Kate Gowling
Specialist Obstetrician and Gynaecologist
The automated PROMs system is genuinely exciting. It runs on a zero-touch setup—patients get follow-up texts at relevant intervals. It’s seamless, and patients love the extra layer of care.
Dr Tal Jacobson
Specialist Obstetrician and GynaecologistI include PROMS for all my elective surgical and obstetric patients. It gives me visibility into how they're feeling before I even see them again. When certain responses stand out, I know to dig deeper at their next appointment. It’s become a valuable part of how I prepare for follow-up care.
Dr Kate Gowling
Specialist Obstetrician and GynaecologistThe PROMS feature in SurgicalPerformance has been a game-changer for me. It gives me early visibility into how my patients are feeling after surgery — especially when they report discomfort or concerns. This helps me decide when to follow up, and it’s made my patient relationships even stronger.
Dr Rebecca Young
Urogynaecologist and Pelvic Reconstructive SurgeonThe automated PROMs system is genuinely exciting. It runs on a zero-touch setup—patients get follow-up texts at relevant intervals. It’s seamless, and patients love the extra layer of care.
Dr Tal Jacobson
Specialist Obstetrician and GynaecologistI include PROMS for all my elective surgical and obstetric patients. It gives me visibility into how they're feeling before I even see them again. When certain responses stand out, I know to dig deeper at their next appointment. It’s become a valuable part of how I prepare for follow-up care.
Dr Kate Gowling
Specialist Obstetrician and GynaecologistThe PROMS feature in SurgicalPerformance has been a game-changer for me. It gives me early visibility into how my patients are feeling after surgery — especially when they report discomfort or concerns. This helps me decide when to follow up, and it’s made my patient relationships even stronger.
Dr Rebecca Young
Urogynaecologist and Pelvic Reconstructive SurgeonThe automated PROMs system is genuinely exciting. It runs on a zero-touch setup—patients get follow-up texts at relevant intervals. It’s seamless, and patients love the extra layer of care.
Dr Tal Jacobson
Specialist Obstetrician and GynaecologistI include PROMS for all my elective surgical and obstetric patients. It gives me visibility into how they're feeling before I even see them again. When certain responses stand out, I know to dig deeper at their next appointment. It’s become a valuable part of how I prepare for follow-up care.
Dr Kate Gowling
Specialist Obstetrician and GynaecologistThe PROMS feature in SurgicalPerformance has been a game-changer for me. It gives me early visibility into how my patients are feeling after surgery — especially when they report discomfort or concerns. This helps me decide when to follow up, and it’s made my patient relationships even stronger.
Dr Rebecca Young
Urogynaecologist and Pelvic Reconstructive SurgeonThe automated PROMs system is genuinely exciting. It runs on a zero-touch setup—patients get follow-up texts at relevant intervals. It’s seamless, and patients love the extra layer of care.
Dr Tal Jacobson
Specialist Obstetrician and GynaecologistI include PROMS for all my elective surgical and obstetric patients. It gives me visibility into how they're feeling before I even see them again. When certain responses stand out, I know to dig deeper at their next appointment. It’s become a valuable part of how I prepare for follow-up care.
Dr Kate Gowling
Specialist Obstetrician and GynaecologistThe PROMS feature in SurgicalPerformance has been a game-changer for me. It gives me early visibility into how my patients are feeling after surgery — especially when they report discomfort or concerns. This helps me decide when to follow up, and it’s made my patient relationships even stronger.
Dr Rebecca Young
Urogynaecologist and Pelvic Reconstructive Surgeon
KNOW BETTER
Why PROMS matters
There’s no simpler way to enhance care, check on your patients and build trust.
Better
Visibility
Better
Visibility
Better Visibility
Understand how patients are recovering in the weeks and months after surgery, beyond routine follow-up appointments.
Understand how patients are recovering in the weeks and months after surgery, beyond routine follow-up appointments.
Unbiased Audit-Ready
Data
Unbiased Audit-Ready Data
Unbiased Audit-Ready Data
Use de-identified patient feedback to support internal reviews, accreditation and quality improvement.
Use de-identified patient feedback to support internal reviews, accreditation and quality improvement.
Stronger Patient Relationships
Stronger Patient Relationships
Patients appreciate feeling heard and supported throughout their recovery journey, even when additional visits aren’t required.
Patients appreciate feeling heard and supported throughout their recovery journey, even when additional visits aren’t required.
Protect Your Professional Reputation
Understand patient recovery early, so concerns are identified and addressed before they become larger issues.
Understand patient recovery early, so concerns are identified and addressed before they become larger issues.
INSIGHTS
Recovery doesn’t stop at discharge — neither should your insights.
With PROMS by SurgicalPerformance, you’ll gain a clearer picture of post-operative recovery, directly from your patients, on their terms.
With PROMS by SurgicalPerformance, you’ll gain a clearer picture of post-operative recovery, directly from your patients, on their terms.
JUST 4 STEPS
How PROMS works
Step 01
Select PROMS surveys
Select the PROMS surveys that will be sent to the patient for your case.
Step 02
Enter procedure details
Log the details of the procedure, at time of initial appointment, post surgery, and at follow-up.
Step 03
Patient completes surveys
Patients receive the PROMS surveys at pre-defined intervals (e.g., 2 weeks, 6 weeks, 6 months post surgery) and complete them independently.
Step 04
Response summaries
The patient’s responses are incorporated into your insights dashboard, in summary and with the ability to drill down into individual results.
Step 01
Select PROMS surveys
Select the PROMS surveys that will be sent to the patient for your case.
Step 02
Enter procedure details
Log the details of the procedure, at time of initial appointment, post surgery, and at follow-up.
Step 03
Patient completes surveys
Patients receive the PROMS surveys at pre-defined intervals (e.g., 2 weeks, 6 weeks, 6 months post surgery) and complete them independently.
Step 04
Response summaries
The patient’s responses are incorporated into your insights dashboard, in summary and with the ability to drill down into individual results.
Step 01
Select PROMS surveys
Select the PROMS surveys that will be sent to the patient for your case.
Step 02
Enter procedure details
Log the details of the procedure, at time of initial appointment, post surgery, and at follow-up.
Step 03
Patient completes surveys
Patients receive the PROMS surveys at pre-defined intervals (e.g., 2 weeks, 6 weeks, 6 months post surgery) and complete them independently.
Step 04
Response summaries
The patient’s responses are incorporated into your insights dashboard, in summary and with the ability to drill down into individual results.
Select the PROMS surveys that will be sent to the patient for your case.
Step 01
Log a procedure
Log the details of the procedure, at time of initial appointment, post surgery, and at follow-up.
Step 02
Enter details
Patients receive short surveys at predefined intervals and complete them independently.
Step 03
Patient surveys
Responses are incorporated into your insights dashboard, in summary and with the ability to drill down into individual results.
Step 04
Response summaries
SECURE AND CONFIDENTIAL
Data privacy & regulatory status
PROMS does not diagnose, interpret, or recommend treatment.
PROMS does not diagnose, interpret, or recommend treatment.
PROMS does not diagnose, interpret, or recommend treatment.
It is a structured feedback tool used to inform your follow-up care decisions.
It is a structured feedback tool used to inform your follow-up care decisions.
It is a structured feedback tool used to inform your follow-up care decisions.
All surveys are delivered securely and responses are de-identified for analytics.
All surveys are delivered securely and responses are de-identified for analytics.
All surveys are delivered securely and responses are de-identified for analytics.
You remain in full control of whether and how you act on the insights provided.
You remain in full control of whether and how you act on the insights provided.
You remain in full control of whether and how you act on the insights provided.
START NOW
Experience immediate benefit, before you've even committed
START NOW
Experience immediate benefit, before you've even committed
START NOW
Experience immediate benefit, before you've even committed
Helping you hear what matters most
Tailored surveys that reflect real-world recovery.
SurgicalPerformance PROMS currently supports several clinically-validated surveys across common recovery indicators. These are designed to be easy for patients to complete, and powerful for you to reflect on.
Tailored surveys that reflect real-world recovery.
SurgicalPerformance PROMS currently supports several clinically-validated surveys across common recovery indicators. These are designed to be easy for patients to complete, and powerful for you to reflect on.
Now available (Phase 1)
Now available
Survey
PROMS:
Recovery from Surgery
Patient Satisfaction:
Net Promoter Score
AHQ:
Abdominal Hernia Questionnaire
PGI-I:
Global Impression of Improvement
Pelvic Floor Questionnaire
Purpose
Measures pain, pain interference, fatigue and physical recovery (quality of life)
Captures a quick sentiment of overall satisfaction with care
Developed specifically to assess the impact of abdominal wall and inguinal hernia surgery
Simple patient-perceived improvement rating following a surgical procedure
Measures symptoms for pelvic health after pelvic floor treatment
Delivery Intervals
2 weeks, 6 weeks, 6 months
2 weeks
Pre-op, and Post-op at 6 weeks, 6 months, 12 months and 18 month
3 months, 6 months, 12 months
Baseline (pre-op), 6 months, 12 months, 24 months, 36 months
Surgeons can choose which surveys are active for each procedure.
Survey
PROMS:
Recovery from Surgery
Patient Satisfaction:
Net Promoter Score
AHQ
Abdominal Hernia Questionnaire
PGI-I:
Global Impression of Improvement
Pelvic Floor Questionnaire
Purpose
Measures pain, pain interference, fatigue and physical recovery (quality of life)
Captures a quick sentiment of overall satisfaction with care
Developed specifically to assess the impact of abdominal wall and inguinal hernia surgery
Simple patient-perceived improvement rating following a surgical procedure
Measures symptoms for pelvic health after pelvic floor treatment
Delivery Intervals
2 weeks, 6 weeks, 6 months
2 weeks
Pre-op, and Post-op at 6 weeks, 6 months, 12 months and 18 months
3 months, 6 months, 12 months
Baseline (pre-op), 6 months, 12 months, 24 months, 36 months
Surgeons can choose which surveys are active for each procedure.
Coming soon
We’re continuing to expand the PROMS feature with additional validated surveys tailored to surgical recovery. New surveys are scheduled for release shortly.
The first is a specialty-specific survey for rectopexy procedures, built on the validated IMPACT Bowel Function Assessment Tool. This survey is designed to help you capture patient perspectives on bowel function over an extended timeline, with surveys delivered at baseline, and again at 6, 12, 24, and 36 months.
We’re continuing to expand the PROMS feature with additional validated surveys tailored to surgical recovery. New surveys are scheduled for release shortly.
The first is a specialty-specific survey for rectopexy procedures, built on the validated IMPACT Bowel Function Assessment Tool. This survey is designed to help you capture patient perspectives on bowel function over an extended timeline, with surveys delivered at baseline, and again at 6, 12, 24, and 36 months.
The second upcoming survey is the Quality of Recovery 15 (QoR-15), a brief yet powerful tool to assess early postoperative recovery. Designed to be delivered just three days after surgery, the QoR-15 offers valuable insight into a patient’s pain, comfort, mood, and physical independence during the most acute phase of recovery.
These additions will further strengthen your ability to track meaningful patient-reported outcomes across a wide variety of procedures, with more specialty-aligned surveys under development.
The second upcoming survey is the Quality of Recovery 15 (QoR-15), a brief yet powerful tool to assess early postoperative recovery. Designed to be delivered just three days after surgery, the QoR-15 offers valuable insight into a patient’s pain, comfort, mood, and physical independence during the most acute phase of recovery.
These additions will further strengthen your ability to track meaningful patient-reported outcomes across a wide variety of procedures, with more specialty-aligned surveys under development.
Interested in a specific PROM for your practice?
We're always open to surgeon feedback.
Interested in a specific PROM for your practice? We're always open to surgeon feedback.
REFLECT BETTER
Ready to Use PROMS?
Start gathering better feedback — automatically.
Step 01
Start for free
Start your 10-case Free Trial (no credit card required)
Step 02
First case
Enter your first case in SurgicalPerformance
Step 03
Activate
Activate PROMS following patient-consent
Step 04
Build better patient relationships
Turn feedback into personalised post-op care and follow up with confidence
CONTINUALLY EXPANDING INTO MORE REGIONS
Currently available for Australia, New Zealand, and USA users.
Go deeper with INSIGHTS
PROMS helps you understand how your patients recover and how they feel after surgery. If you're also interested in tracking your surgical outcomes and benchmarking performance over time, explore our INSIGHTS feature.
